These General Terms of Business apply to the contracts between the users of and our culinary activities etc.

  1. Acceptance of Bookings

    Bookings are automatically accepted and confirmed by the system. The booking draws from a contingent, which is administered by US or a Supplier. An automated booking takes place, as long as there are places left in the contingent. The Supplier must keep the contingent up-to-date at all times.

  2. Truthful Information

    The information provided on the Traditional Cooking Classes booking platform must be truthful. The supplier reserves the right to cancel bookings when incorrect information has been provided. In this case, the price paid cannot be refunded.

  3. Arrival at venue, and compliance with rules

    You are responsible for timely arrival at the meeting point. If you are arriving at the booked activity from abroad, you are personally responsible for the necessary travel documents (passport, etc.), compliance with health regulations, etc.

  4. Conditions of Participation

    You are personally responsible for compliance with any conditions of participation. The provider reserves the right to exclude participants, who do not meet these conditions, from the activity. In this case, the price paid cannot be refunded.

  5. Binding Nature of Inquiry

    The contract between you and the supplier is automatically accepted and confirmed by the system when the booking is confirmed. By booking a culinary activity service, you accept the offer which is binding you and the supplier. Once the payment confirmed, you will be notified via e-mail.
    The booking draws from a contingent once confirmed, which is administered by the Supplier. An automated booking takes place, as long as there are places left in the contingent. The Supplier must keep the contingent up-to-date at all times.

  6. Payment

    Your credit card will be charged upon booking. If the provider does not accept your booking, the charged amount will be credited back. If the booking is under “request’’, the funds required to complete the payment are put on hold on your payment method until the booking is accepted. If the request is declined, the funds will be released from hold and refunded to your payment method. If the requested booking is accepted, the payment will be completed. If the culinary offer is under “instant confirmation’’, the booking and payment will be automatically accepted.

  7. Disclaimer on Right of Withdrawal

    In case that the applicable law for the contract between you and the supplier grants a right of cancellation in favor of you, you waive that right, to the extent permitted by law.

  8. Personal Responsibility for Insurance

    Insurance is not included in the price. You are personally responsible for sufficient insurance coverage. The extent of insurance need depends on the booked activity.

  9. Unpaid Services

    If you do not pay for the booked service or revoke the payment, your claim to the service benefits will be omitted. This will be regarded as a cancellation and cancellation charges will apply according to section 11.

  10. Email communication

    All communication between you and the supplier must be made through email only. The communication through email is solely intended for information concerning the service and its execution. You must not exchange any personal or non-service specific questions using email communication. Email communication does not serve to close contracts or to cancel bookings. Such events unfold no effect with regard to Traditional Cooking Classes. In such cases, it is mandatory for the user the appropriate forms.

  11. Cancellation Policy

    If you want to cancel your booking for an activity, please send us an email at or fill the form Cancellation Request as soon as possible. If not stated otherwise by the supplier in the product description, you are entitled to cancel your booking up to 48 hours before the booked cooking class. Please note that our refund policy is the following: 96% of payment if the cancellation is made 48 hours or more before the cooking class starting time. If you make your cancellation within 48 hours before the booked class, or if you do not attend the class, you will be obliged to pay the full class price.

  12. Extraordinary Cancellation

    The supplier can cancel the activity without adherence to the cancellation period if weather conditions, governmental actions, unforeseeable or unavoidable external circumstances endanger or make carrying out the activity impossible or substantially more difficult.
    This is done under the exclusion of any compensation for damages or other claims under what legal basis whatsoever.

  13. Exclusion from Participation

    The supplier has the right to refuse admittance or exclude you from an activity if you do not meet the eligibility requirements, or if your participation puts you or others at risk, or otherwise interferes with the proper conduct of the activity. In these cases, the price paid cannot be refunded.

  14. Program Changes

    The supplier further reserves the right to make minor program changes, if deemed necessary due to unforeseeable or unpreventable circumstances.

  15. Other Conditions

    Further conditions or alternative rules can be found on the respective product pages.

  16. Time Zone

    For time and date calculations, the time zone of the supplier shall apply.

  17. Liability of the supplier of Culinary services

    The supplier of culinary service is liable according to applicable law. The liability is excluded to the extent permitted by applicable law.

  18. Changes of these General Terms of Business

    These Terms of Business are subject to change without prior notice. The terms that are valid at the time of each booking shall apply. The user has no claim that future bookings be completed under existing conditions.

  19. Applicable Law

    The legal relationship between users and suppliers of services shall be in each case governed by the applicable law.

Traditional Cooking Classes